Retaining your personal information
For editorial reasons and regulatory compliance, we will keep your data from phone calls, emails, social media messages and letters for one year.
Sharing and Storing your information
The information you provide will not be shared with anyone outside the Sister Sounds production team
To prevent unauthorised access or disclosure, we have established suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. This includes password-protected storage drives and electronic devices such as desktop computers.
Your rights and more information
If you have any questions about how we handle your personal information and recordings, or if you wish to contact us to exercise your rights in relation to your personal information, please contact us at hello@sister-sounds.com.
If you raise a complaint about how Sister Sounds have handled your personal information and/or data and you are dissatisfied with our response, you are entitled to lodge a complaint with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at https://ico.org.uk/concerns.
Data Protection.
Sister Sounds Limited is committed to protecting the privacy and security of your personal information. Please read this notice so that you know how and why we might use your information.
What will we collect, and how will we use it?
The personal information we collect from you when you contact us is your name, email and (when provided) phone number and physical address. The legal basis on which Sister Sounds processes your personal information is its legitimate Interest in producing and developing content for our programmes and administering the production of that content.
Sister Sounds Limited is the ‘data controller’ of this information. This means that Sister Sounds Limited decides what your personal information is used for, and how it is processed. Where we process your personal information for our legitimate interests, we will carefully consider any impact on you. We will not use your personal information where such impact overrides our interests.